Cancellation Policy – Ikon Shopping

At Ikon Shopping, we always strive to process and deliver your orders quickly. However, we understand that sometimes you may need to cancel your order. This policy explains the terms and conditions for order cancellations.

1. Order Cancellation by Customer

Customers can cancel their order before the order is shipped/dispatched.
Once the order has been shipped, cancellation is no longer possible. You may apply for a return or refund after delivery as per our Return Policy.
To request a cancellation, customers must contact us via email, helpline, or account dashboard with the order details.

2. Cancellation by Ikon Shopping

We reserve the right to cancel an order in the following cases:

The product is out of stock or unavailable.
Payment has not been authorized or completed.
Wrong pricing or product listing due to technical error.
Delivery address falls outside our serviceable areas.
Suspicious or fraudulent activity detected.

If your order is cancelled by us, you will be notified immediately and a full refund will be initiated.

3. Refund for Cancelled Orders

If an order is cancelled before shipping, the full amount will be refunded to your original payment method within 7–10 business days.
For Cash on Delivery (COD) orders, refund will be issued via bank transfer, wallet, or store credit.

4. Same-Day Delivery Orders

For same-day delivery orders, cancellations are accepted only within 30 minutes of order placement.
After this time, the order will be processed and cannot be cancelled.

5. Contact Us

If you wish to cancel your order or need assistance, please reach us at:

📍 Address: Lauriya, Bihar, India – 845453
📞 Helpline: +91 73250 05000
✉️ Email: [email protected]
🌐 Website: https://ikon.org.in/

✅ Note: Ikon Shopping reserves the right to modify this Cancellation Policy at any time. Customers are encouraged to check this page regularly for updates.